Last updated: 12 August 2026
These terms govern your use of RepFlow ("the app"), a BigCommerce application for sales representative attribution and commission tracking. By installing or using RepFlow you agree to these terms.
RepFlow reads order data from your BigCommerce store, lets you attribute orders to sales representatives, and calculates commission amounts from that data. It is a record-keeping and reporting tool. RepFlow does not process payments, pay commissions, or transfer funds to anyone.
RepFlow is currently free for all stores, with every feature included and no time limit. Paid plans are planned from January 2027. Existing stores will be given clear advance notice before any charge applies, and no store will be billed without an explicit action to subscribe.
You are responsible for the accuracy of the commission rates, rep records, and order attributions you enter, and for verifying commission figures before using them to pay anyone. You are responsible for maintaining the security of your BigCommerce account and for the actions of control-panel users you grant access to the app.
Commission figures produced by RepFlow are calculated from the data available in your store and the rates you configure. They are provided for your convenience and must not be treated as accounting, payroll, tax, or legal advice. Verify figures independently before making payments or filings based on them.
RepFlow is provided on an "as available" basis. We aim for continuous availability but do not guarantee uninterrupted or error-free operation, and the app depends on BigCommerce APIs and third-party infrastructure outside our control.
You may stop using RepFlow at any time by uninstalling it from your BigCommerce control panel. Uninstalling removes your store record and its associated data. We may suspend or terminate access where the app is being used unlawfully or in a way that damages the service or other merchants.
To the maximum extent permitted by law, RepFlow is not liable for indirect, incidental, or consequential loss, including lost profits, lost revenue, or incorrect commission payments made in reliance on the app. Nothing in these terms excludes rights that cannot lawfully be excluded, including consumer guarantees under Australian Consumer Law where they apply.
We may update these terms as the app changes. Material changes — in particular the introduction of paid plans — will be communicated in advance through the app or by email.
Questions about these terms: umarsiddiqui3037@gmail.com.